Terms of Use

Acceptable Use Policy
By using our services, you agree to comply with our policies. We expect you to have a basic knowledge of how the Internet functions, the types of uses which are generally acceptable, and the types of uses which are to be avoided. Common sense is the best guide as to what is considered acceptable use. The following are unacceptable uses: Illegality in any form, including but not limited to activities such as unauthorized distribution or copying of copyrighted software, harassment, fraud, drug dealing, hardcore adult content, and other illegal activities.

The provisions of this Policy are intended as guidelines and are not meant to be exhaustive. Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. seodiagnostic.com reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill. Accounts may be deactivated at the sole discretion of seodiagnostic.com / JLK Ventures LLC.

Illegal Use
seodiagnostic.com services may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited.

System and Network Security
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. seodiagnostic.com has a "zero tolerance" policy regarding Denial of Service Attacks. seodiagnostic.com reserves the right to terminate any account which has been the target of a Denial of Service or similar type attack.

No seodiagnostic.com account may be used for:
- Email spamming
- IRC Hosting or Services of any kind
- Warez, Hackz or Serialz sites.
- Illegal content or activities
- Any other type of high packet load or disruptive network traffic
- Ask before you attempt something questionable, it will save us all a lot of trouble.

Directly or indirectly transmitting or supporting the transmission of unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site.

Consequences of Violation
When seodiagnostic.com becomes aware of an alleged violation of its Acceptable Use Policy, seodiagnostic.com will initiate an investigation. During the investigation seodiagnostic.com may restrict Customer's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, seodiagnostic.com may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. If such violation is a criminal offense, seodiagnostic.com will notify the appropriate law enforcement department of such violation. seodiagnostic.com does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

seodiagnostic.com reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Reporting Network Abuse
Any party seeking to report any violations of seodiagnostic.com's policy may contact via e-mail: abuse@seodiagnostic.com.

seodiagnostic.com is in no way responsible for data loss or money lost due to loss of data. We recommend you backup your data frequently.

Service Level Agreement
seodiagnostic.com offers a 99.9% Service Level Agreement and service credits will be applied if requested and the following criteria is met (seodiagnostic.com is not responsible for money lost due to downtime):

- Request for service credit must be issued via support form within 7 days of the reported incident.

seodiagnostic.com utilizes a 100% Cisco network consisting of dual Cisco 12008 routers handling the edge routing, dual Cisco 7513 routers handling core routing, and dual Cisco 5513s handling distribution. All Cisco equipment is powered by dual DC power supplies which we keep in stock. Each router is fed by totally diverse DC plants.

Currently seodiagnostic.com utilizes bandwidth from Level (3) (NASDAQ: LVLT) and Time Warner Telecom (NASDAQ: TWTC). Both connections are fed via diverse entrance and diverse routes.

For details on our SLA please contact sales [@] seodiagnostic.com.

Special Promotions
Discounts on Accounts paid in advance for more than a year - JLK Ventures LLC has the right to end any special pricing on packages paid in advance for more than 12 months. This does not include clients who have already purchased a package with the special pricing.